Your inspection report was outstanding and fun to read.
Good afternoon Mike,
Too many people are always negative, and only respond when something is wrong... I wanted to let you know how thankful I am and how easy it was to do business with you.
From the beginning, Chris was both responsive and helpful when booking and confirming our inspection. Obviously our date was a few weeks out from when I booked it, so the
follow-up was not only appreciated, but given how many other forms and moving parts there are to purchasing a home-- the
follow-up was completely necessary.
I also appreciate that you were so thorough and detailed when looking over our home. You treated it like it was your own, and as if you were going to put your family in it-- and that means a lot to me.
Thank you for all your help on this.
Matt P, Greenfield
Thank you so much, Mike, for your
thorough report and for being so
thoughtful and reassuring during the
inspection. It was a super-positive
experience for us. We’ll be in touch if
we have any questions.
Cultured Foods for Your Kitchen
Thanks so much for taking the time to write such an in depth and detailed inspection report. And thank you again for taking the time to come over to my soon to be Greenhill Parkway home, especially on such a frigid Day! I appreciate your diligence, and all of your recommendations. I value everything you noted. Thank you for offering your advise at any time, it means a lot to me being a first time homeowner. I will certainly recommend you to anyone that ever needs your line of services, and I look forward to doing business with you in the future whenever it should arise!
Thank You again for everything. Wishing you and yours a very Merry Christmas, and a happy, healthy, and Prosperous New Year in 2017!
We really appreciate the time you took - it was very informative - and would love to work together again if the opportunity arises.
Enjoy the holiday,
Thanks so much Mike. We really appreciate you thoroughness and attention to detail. The quality of work you provided seems to be increasingly rare these days, so we are very grateful for your help!
Eric and Heather
Dear Mike Mugford,
First off, I wanted to send a sincere thank you for the work you did inspecting 115 Williams Street and preparing the report. It's been absolutely invaluable as a tool going through this process of purchasing a house! It was a fantastic experience which helped give me a lot of insight going forward and your name has been spilled around a few times already!
Thank you very much for your time,
Thank you so, so much for such a wonderful inspection experience. You were great! Super thorough and very eager to answer questions and explain everything. It was really a great experience and I can't thank you enough. We took your suggestions to heart and sent our requests to the sellers.
Thank you again!
S.H. Northfield, MA
I wanted to express how wonderful and professional both Geoff and I thought you were with our inspection. We really appreciated the opportunity to walk through the home with you, ask questions and learn your insights. From the first phone call I made to your office until receiving the inspection report, everything was handled top notch! I will certainly be pleased to refer anyone looking for a home inspection to you.
Thank you again!!!!
Melissa and Geoff
Thank you for all you have done. We are very pleased with your thoroughness & professionalism; and, we are glad we selected YOU!
Ted and Fran
Good morning Mike,
We just want to say thanks for the great inspection and report, we appreciate your thoroughness and speed, I know our time tables were a little tight but you did great. Thanks again and if asked we'll definitely recommend you to anyone we know.
Have a good one.
Mike and Rebecca
Hey Mike, I just wanted to reach back and thank you for doing the inspection, it is by far the most thorough and solid work we have seen in the three homes we have had inspections.
Tate & Devoney
David and I were blown away with your
report. Very thorough. I would recommend
you to anyone in a heartbeat. David said
it was great working with you. He really
enjoyed hearing your thoughts on the
house and picking you brain. It was very
kind of you to show him things and
explain things you saw. We think you did
an awesome job with the report. This is
our first house so we didn't quite know
what to expect and your report exceeded
our expectations. And your thoughts
within the email were so great for us to
have and to hear. We really appreciate
you taking the time to do the
inspection, and getting it done as soon
as you did. As of today, we are closing
in 8 short days, January 30. We will
certainly keep Trenna at Cocoplum in
mind when we go to look for a
refrigerator next weekend.
Again, thank you for taking the time to
do the inspection, putting together the
report, and working with David. Like I
said, we will definitely recommend you
to anyone needing a home inspection.
Mike came highly recommended to me by my
Realtor...and I see why! He was quick to
return my initial phone call, was very
personable, and his rates were great.
Through the entire inspection process
Mike kept me well informed, and fully
disclosed potential future costs the
home would run my husband and I. His
notes were meticulous, and once the
inspection was completed, he presented
the report to me in both writing and in
detail over the phone. Mike never seemed
rushed, and genuinely took an interest
in the quality of his work. He was very
knowledgeable, and took time to answer
all my questions in detail. I felt very
well taken care…but the goodness doesn't
end there! Weeks after the inspection,
my husband and I found out we needed an
exterior lead paint removal, prior to
the closing. I re-contacted Mike, and he
found a local painter who was able to
quote me a very reasonable estimate.
Mike certainly went above and beyond
what I would have ever expected for him
Word is out that you are the best!!!
Finally had the opportunity to go
through your report and I appreciate
very much not only the detail of each
category you addressed, but that you
also spent the time to project where
potential items of repair most likely
will arise in the future. With that, I
can set in place a plan to make some
corrections before they become problems
that can cause interruptions.
Thanks also for allowing the situation
that Keith could also interact with you
while your inspections were taking
place. His experience in the business
was a welcome circumstance for me, as he
obviously saw a lot more than I did. I
knew he would not be a negative
presence, but from your perspective of
not knowing him, I would imagine you
have had similar situations where people
tried to undermine your work for their
benefit. I came away reassured that both
of you represented my position well.
If I have the opportunity to put your
name out there for future clients, I
will not hesitate.
And I appreciate the offer to contact
you with any questions that may come
about from this inspection.
Great…thank you so much Mike! I really
appreciate your time and thoroughness of
your report :-). Will definitely call
you in the future.
Nice job & very thorough! Hope to work
with you again real soon.
Thank you for this thorough and useful
report of the ... property.
Your positive comments along with
insightful details affirm that I've made
a good choice, while at the same time
being aware of important areas needing
attention and/or monitoring.
Again my thanks for your helpfulness- I
appreciate having you as a resource in
the future, if needed.
Mike was referred to me by my realtor to
inspect an older home I was buying. The
inspection process can be very nerve
wracking when you’ve found your dream
house, only to discover there are
unforeseen problems. Mike helped to put
me at ease through the whole inspection
process. He did find some areas of
concern, but we were able to talk about
affordable fixes and prioritize them.
Mike has 30 years of building and
construction experience to draw from and
his suggestions, professional report and
demeanor made me feel very comfortable
in my final decision to buy the house.
Before you buy or sell:
Whether you are the buyer or the
seller, you want answers to these
important questions before entering
into a transaction.
Is the home safe to live in?
Is everything operational at the
time of the inspection?
Is the home structurally and
Are there deficiencies or signs of
Are components installed in a
Should small things be repaired or
replaced now to prevent large
expenses in the future?
Our professional home inspection
will provide you with comprehensive
visual evaluations of the interior
and exterior of the home. You will
receive a detailed, understandable
report that you can use to make
Monday thru Saturday
to schedule an appointment
Serving Maine, New
Hampshire & Vermont
(NH Lic. #00287)
(VT Lic. #143.0115646)